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Alternative conflict resolution (ODR)

In addition to the direct communication through our email and phone number, you have available the link to the application for the alternative resolution of conflicts by the European Union.

"Alternative conflicts resolution  Art 14.1 of the Rules and norms (UE) 524/2013": The European Commission facilitate a platform to resolve the conflicts online, which is available in the next link:http://ec.europa.eu/odr